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Homa MetaHoma Meta Platform

Contact

Contact the Homa Meta Platform team

Send a question about the integration, a permission problem, a data request or a security report. Replies go to the email address you provide.

Send a message

Give us enough detail to reproduce or understand the problem. Do not include passwords, tokens or verification codes.

How to reach you

So we know how to address the reply.

The reply goes to this address. Use one you can access.

Helps us find the related account when relevant.

Your message

Choose the closest match so the message reaches the right person.

A short summary of the request.

Include what you attempted, what you expected, and the exact error text if there was one.

Consent

Never include a password, access token, app secret or verification code in this form. We will never ask for them, and this form is not a secure channel for a credential.

Direct addresses

If a form is not appropriate, or the form is unavailable, use the relevant address below.

  • General and technical

    support@homacrm.com

    Integration questions, connection failures and documentation gaps.

  • Privacy and data requests

    privacy@homacrm.com

    Deletion requests, access requests and questions about retention.

  • Security reports

    security@homacrm.com

    Vulnerability reports. Please report privately before public disclosure.

What to expect

Setting this out plainly so you know whether to wait for a reply or take another route.

  • Every message receives a reference number at the moment it is submitted.
  • Replies go only to the email address supplied with the request.
  • Data and deletion requests are handled through the dedicated request form, which records the request against a tracking reference.
  • Security reports are prioritised and are not discussed publicly until they are resolved.
  • We will never ask you for a password, access token or verification code by email.